In line with the vision of our company, quality policy of Conval Group in accordance with the TS EN ISO 9001: 2015 standard is as follows:
- A Quality Management System is created and implemented by Conval Group, to ensure that with help of the knowledge and experience gained since its establishment, Conval Group will maintain the quality of it`s services at the highest level in order to delight our customers. While doing so we will sincerely consider the customer feedback, their expectations and their demands to ensure that our services are compliant with the applicable national and international regulations and standards.
- We ensure that employee satisfaction, motivation and loyalty are kept high by providing adequate, required training and by offering due development opportunities to increase the technical, professional and managerial competencies of all our employees, and to continuously enhance the quality of services provided by us. This also offers appropriate visibility to our values and our culture which reflects upon performance and disposition by each employee.
- We ensure that we complete the services offered on time, in compliance with the regulations, in accordance with the quality targets and purposes, and within the budget limits,
- We ensure that we document our quality management system in a way that fulfills the requirements of the TS EN ISO 9001:2015 standards and ensures continuous improvement in our services.
- We ensure that we are an exemplary organization that respects the society and environment we live in and contributes to the national economy by constantly improving its business volume.